How much does shipping cost?

We provide free shipping to Ontario and Quebec provinces. The shipping fee for the remaining Canadian provinces is calculated in the cart. For more details, please refer to our Shipping Terms page.

What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment gateways, ensuring a convenient and safe shopping experience.

Can I modify or cancel my order after it's been placed?

Yes, You have 12 hours from the time of placing the order to cancel or make any changes to your order. Please double-check your selections before completing your purchase.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. Use this number on our website or the carrier's site to track the status of your delivery.

What is your return policy?

We offer a hassle-free return policy within 30 days of receiving your order. Please visit our Returns & Shipping page for detailed instructions on initiating a return.

Do you offer warranty on your outdoor furniture?

Yes, we stand behind the quality of our products. All items come with a warranty; details can be found on the product page or in the product documentation included with your purchase.

How do I care for and maintain my outdoor furniture?

For specific care instructions, refer to the care guide provided with your purchase. Generally, regular cleaning and protection from harsh weather conditions will extend the life of your outdoor furniture.

Are your cushions and covers weather-resistant?

Our outdoor cushions and covers are designed to be weather-resistant, but prolonged exposure to extreme conditions may impact their performance. We recommend storing cushions indoors during extended periods of inclement weather.

Can I order replacement parts for my outdoor furniture?

Yes, we offer replacement parts for many of our products. Contact our customer service team with your order number and specific part request for assistance.

Do you offer bulk or wholesale pricing for commercial projects?

Absolutely! For information on bulk or wholesale orders, please reach out to our sales team through our Contact Us page. We'd be happy to discuss your project's needs.

How do I assemble my outdoor furniture?

Detailed assembly instructions are included with your purchase. Additionally, you can find assembly guides on our website's product page.

What is the estimated delivery time for my order?

Delivery times vary based on your location and product availability. During the checkout process, you'll receive an estimated delivery date. You can also track your order using the provided tracking number.

Can I ship my order to multiple addresses?

We currently only support shipping to a single address per order. If you need items delivered to multiple locations, please place separate orders for each shipping address.

Are your outdoor furniture products eco-friendly?

We are committed to sustainability. While the level of eco-friendliness varies by product, many of our items are crafted using environmentally conscious materials. Look for eco-friendly details in the product descriptions for more information.